The time we spent partying in Nairobi nightclubs has significantly reduced due to restriction of movement and therefore there is an increased demand for quality experiences whenever we come out to play.
I don't know about you but I think when next I go out for a good time, I need to get value for my money. The festive season is around the corner and when we go out to meet the summer, hotels, restaurants, and the hospitality industry in general needs to be ready. They need to give us memorable experiences, and emphasis on experience. We no longer want the substandard service we got Pre-Covid.
Here are 10 tips on how to give a quality and memorable experience to Nairobi revelers, Post Covid:
1. First of all, do not overprice our drinks.
I mean, a glass of wine at 700 Ksh? C'mon. And, mind you, it's a Formentera or Gato Negro, nothing special like an aged French wine or something. If you do the math, a bottle of Gato Negro in the supermarket is around 900Ksh. So what's the point of going to buy an overpriced drink in a glass that smells of eggs cause it hasn't even been rinsed well? please!
2. We don't want to be in overcrowded places.
Have you ever been to a Club with so many people that you hardly have space to dance with your date? Overcrowded places are a no no in this era. Not only do you have to rub shoulders with sweaty humans but you can't even vibe with your friends in peace cause? What is dancing space?
3. Customer service should be fast and efficient! Getting a drink shouldn't be a bidding war.
Have you ever run after a waiter in a club just to get drinks? While it should be the other way round, I find extremely unprofessional to keep a customer waiting. Of course I can wait for a freshly cooked meal but I will not run after a waitress to be served. It's my money.
4. Play KE Music.
Look, any one who is invited to play music anywhere should have done their homework thoroughly. We want a variety of genres, ranging from Amapiano, Genge tone, Rhumba to House music. Kenyan DJs please, there are many music genres you can play besides Nigerian music. Pre Covid, you literally felt like you're in mini Lagos while partying in Nairobi. Give us a little bit of everything.
5. And still on music, whack DJs.
Do some DJs even update their playlists? You'll literally hear the same songs over and over literally every weekend. And they have no shame playing songs that were hits back when bread was 30 Ksh.
6. Reservation for seating space.
Before Covid, in a majority of the mainstream clubs, unless you went fairly early, you would not find seating space and if you did, at one point of the night, you may have been removed from your seat so that some Nigerians drinking Moet could have those seats. I mean, if I go to a club only to be treated like I don't matter, I would have just stayed at home. A system that allows the customer to book their spot prior to arrival gives me more confidence to be in that space.
7. Thieves.
Is security too much to ask for? I don't want to lose my phone in exchange of being in your establishment.
8. Mchele peeps.
More on security, while this doesn't happen in all clubs, I don't want a situation whereby I have to keep looking over my shoulder watching out for someone who might drug me.
9. Toilet queues.
How come clubs cannot ensure that there are enough toilets? You will be standing there wiggling, pressed AF for about 5 minutes as you wait on our turn to pee...surely.
10. Aesthetics
While out, I know I might want to take a photo or reel for the gram. The environment I'm in should always be picture ready. It makes for free publicity to your establishment too!
ALSO READ: Planning a house party this weekend? Keep these important tips in mind